Introduction
Welcome to Sangatech India Services Private Limited (“we,” “our,” or “us”). We operate as a registered PDO Aggregator and App Provider under the PM-WANI (Prime Minister’s Wi-Fi Access Network Interface) framework, licensed by C-DOT (Centre for Development of Telematics). Our services facilitate public Wi-Fi access through a network of Public Data Offices (PDOs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sangatech.co.in, use our mobile application, or interact with our PM-WANI services. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information to provide and improve our PM-WANI services.
A. Personal Information You Provide:
- Contact Information: Name, email address, phone number when you inquire about partnerships or services.
- Business Information: If you apply to become a PDO (Public Data Office), we collect business name, address, proof of identity, and bank details for onboarding and payments.
- User Authentication Data: For end-users of our Wi-Fi app, as per PM-WANI guidelines, we may facilitate authentication via OTP (One-Time Password) or other government-approved methods.
B. Information Collected Automatically:
- Device and Usage Data: We collect non-personal data such as IP address, browser type, device identifiers, pages visited on our site, and timestamps of Wi-Fi access sessions for service operation, analytics, and security.
- Location Data: With your consent, our app may collect approximate location data to help you discover nearby PM-WANI Wi-Fi hotspots.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our PM-WANI aggregation and app services.
- To onboard, manage, and make payments to our network of PDOs.
- To authenticate users and provide seamless access to public Wi-Fi.
- To communicate with you regarding service updates, partnership opportunities, or support.
- To improve our website, application, and overall service experience.
- To comply with our legal obligations under the PM-WANI framework and Indian law.
4. Legal Basis for Processing (For GDPR Compliance)
If you are from the European Economic Area (EEA), our legal basis for processing your information includes:
- Performance of a Contract: To deliver our PM-WANI services.
- Legitimate Interest: For service improvement, security, and communication.
- Consent: Where required by law, such as for certain location data or marketing communications.
5. Data Sharing and Disclosure
We may share information in the following situations:
- With Public Data Offices (PDOs): Necessary session data is shared with the specific PDO where you connect to manage access and accounting.
- With Government Authorities: As a registered entity under C-DOT PM-WANI, we may disclose information if required by law or to comply with the framework’s regulations.
- With Service Providers: We share data with trusted third parties who assist in operating our website, application, and business (e.g., cloud hosting, payment processing, analytics). These partners are contractually bound to protect your data.
- For Business Transfers: In the event of a merger or acquisition, your data may be transferred.
We do not sell your personal information to third parties.
6. Data Security
We implement commercially reasonable technical and organizational security measures designed to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, comply with our legal obligations under the PM-WANI framework, resolve disputes, and enforce our agreements.
8. Your Data Protection Rights
Depending on your location, you may have rights regarding your personal data:
- Access & Correction: You can request access to or correction of your personal data.
- Deletion: You can request the deletion of your personal data under certain conditions.
- Objection/Restriction: You can object to or request restriction of our processing of your data.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, please contact us using the details in Section 10. We will respond within a reasonable timeframe as required by applicable law.
9. Third-Party Links
Our website or app may contain links to other sites, such as the official PM-WANI portal or the PM Surya Ghar Muft Bijli Yojana portal (https://pmsuryaghar.gov.in). We are not responsible for the content or privacy practices of these external sites.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this policy periodically. The “Last Updated” date at the top will reflect changes. We encourage you to review this page regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sangatech India Services Private Limited
Shimla, Himachal Pradesh
Email: Sangatech.india@gmail.com
Phone: 9315037029, 9017337029
Disclaimer for Clarity: This Privacy Policy governs the data practices of Sangatech India Services Private Limited in its capacity as a PM-WANI PDO Aggregator & App Provider. The company is not affiliated with the “PM Surya Ghar: Muft Bijli Yojana” solar rooftop scheme. For information on that separate government program, please visit its official portal.